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The second-hand marketplace Members Express Anger Over Size Changes

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

This online marketplace has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.

Digital Channels Backlash

Countless users and merchants are posting online stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with similar services.

The platform has recommended to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.

Sizing System Updates

Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

Shopper Stories

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Necessary Adjustments

Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.

Service Background

The app has more than 100 million users, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods after backlash from users.

JT
By

Jason Taylor

A tech journalist and digital strategist with over a decade of experience covering UK tech trends and innovations.

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